FAQ

Please find the frequently asked question below. Should you couldn't find your answer from the FAQ below, kindly contact our customer service.

1. How do I start playing in 128Casino?
   1. Sign up as member.
   2. Deposit a minimum of MYR30 to your wallet account.
   3. Submit a Deposit Form.
   4. Check your email/sms for deposit verification.
2. How do I make a deposit?
   We have a list of major banks in Malaysia and payment option for you, kindly contact our live chat or sign in to get our banking details. 1. Login to your 128Casino account.
   2. Click Deposit.
   3. Select your depositing bank.
   4. Enter the necessary banking details & click submit.
3. How do I withdraw my winnings?
   Please submit a withdrawal request and your winnings will be transfer directly to your bank account.
   1. Login to your 128Casino account.
   2. Click Withdrawal.
   3. Enter the amount you wish to withdraw and clicks submit.
4. Can I transfer my balance to other product?
   Yes, you may do so easily yourself on our new wallet platform.
   1. Login to your 128Casino account.
   2. Click Transfer.
   3. Select the necessary transfer details, amount & click submit.
5. What if I forget my password?
   You can retrieve your password by clicking “forgot password” link in sign in page.